Patient FAQs

Here are some answers to some of the questions we get asked most often, but of course we’re happy to respond to any queries on the telephone or during your first consultation.

What is the timeline?

At JACE Private Clinic, once you reach out to us, our goal is to schedule your appointment within 5 days. During your consultation, our dedicated consultant will engage in a comprehensive discussion about your options and work with you to establish a tailored timeline for your treatment.

Do I need to make an appointment to see a Consultant?

To make an appointment, you have two convenient options:

Submit your enquiry online using our simple and quick contact form here or call us Monday to Friday between 9am and 5pm, on +44 (0) 28 7116 5790.

Which treatments require a medical referral?

Not all treatments at JACE Clinic require a referral from a clinician or GP. To determine if you need a referral, please contact us through either of the following options:

Submit your enquiry online using our simple and quick contact form here or call us Monday to Friday between 9am and 5pm, on +44 28 7116 5790.

What car parking facilities are available at the clinic?

JACE Private Clinic offers a large number of car parking spaces for patients. 

What are the clinic opening times?

Our reception hours are 9am – 5pm Monday to Friday.

Does JACE Private Clinic accept health insurance?

We have established partnerships with leading health insurance providers, such as BUPA, Aviva PPP, WPA, VHI, and Quinn Healthcare. We recommend that you proactively reach out to your insurance company prior to your consultation or admission date in order to receive authorisation for payment. By keeping your insurance provider informed, you can ensure a seamless payment process for your treatment at our day surgery.

What treatments, surgeries and services does JACE Private Clinic provide?
  • Dermatology Surgery
  • Hand, Wrist & Elbow Surgery
  • Vascular Surgery
  • Endoscopy 
Do I need to get referred to your GP?

To access the services of JACE Private Clinic, a day surgery facility, you will need either a referral from your GP or a referral from the NHS/HSE. This referral is essential to ensure that our appointments team can match you with the appropriate consultant and offer you the most suitable treatment options. Should you have any inquiries, please reach out to our appointments team, who will guide you through the entire process.

Do I pay for my appointment on the day or do I receive an invoice in the post?

All procedures must be paid for either in advance or on the day of your appointment.

Is there a charge for a review appointment?

Our review charges may vary depending on the Consultant you choose. However, rest assured that we will provide you with the cost information in advance of your consultation.